We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Error: The template definition wasn't imported because it's invalid. (HRC-1035642)

Received Response
11
Views
6
Comments
edited Mar 24, 2022 1:16PM in Human Resources 6 comments

Summary: We are getting this error message while trying to import a Journey from one environment to another or to the same one.

Content (required): We have a Journey configured where we have added tasks from the Task Library. We have successfully exported the Journey. But when we try to import the Journey, we get the error message "The template definition wasn't imported because it's invalid. (HRC-1035642)". Could anyone please help with troubleshooting this issue?

This happens irrespective of the environment we choose to import the Journey onto, even on the same environment where the Journey is already present (even though we change the name of the Journey).

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!