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How do you see all assigned journeys with new "improved performance" on Assigned Journeys

edited Dec 18, 2023 1:49PM in Journeys 8 comments

Summary:

How do you see all assigned journeys with new "improved performance" on Assigned Journeys

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In February MP for 22A there was a change to the Assigned Journeys tab, which was labelled as 'improved performance' leading to better user experience. However, in my recent experience with this enhancement, it is actually more difficult to find journeys from and HR user.

The new Reports filter defaults to 'Direct Reports'. As an HR user, you need to change the filter to 'Organization' in order to see any Journeys. However, when you make this change there are no search results returned. The HR User has to enter search criteria in the search bar to see results. After they search they are then able to apply all of the filters again. This seems counterintuitive, so I'm reaching out to the community to see if there are any configurations or "tricks" to make this experience better for our HR users.

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