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Enrollment Window Needs to Automatically Close for Ineligible Employees — Cloud Customer Connect
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Enrollment Window Needs to Automatically Close for Ineligible Employees

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Summary: Can someone let me know how to make new hire life event automatically close for ineligible employees? This was working fine until I updated the eligibility profile on one of our medical plans. Now the system shows an open enrollment window with the 'waive' defaulted on the medical plans - there are no options to enroll but the medical plan is defaulted to waive. I have attached a document for an example.


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Version (include the version you are using, if applicable): 21D


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