Unable to use my account due to termination by system.

Summary:

On 17 April the account was working fine but suddenly an error popped up saying "You don’t have permission to view these resources in this compartment. Try another compartment, or contact your administrator for help."

Content (required):

On contacting with the customer support they said system terminated your account and we cannot re-activate it

All the machines were running Always-Free resources 4 Core 24 GB Ram with pterodactyl and minecraft servers which isn't illegal to run

its exact the same issue as the thread: https://community.oracle.com/customerconnect/discussion/626854/my-account-is-terminated-my-access-to-my-whole-root-department-is-disabled-with-an-error

I received no warnings or reason of termination on my email or on the website stating your account was terminated, I also cannot access the data in my instance nor able to connect via SSH.