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Benefit Billing Adjustment for OverPayment — Cloud Customer Connect
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Benefit Billing Adjustment for OverPayment

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Summary:

We have a scenarios where Retiree can make overpayment lets say in the Month of January for couple of Months so that they are adjusted in their next billing cycles. However when the next billing is generated the previous months overpayment amounts (negative amounts) do not carryover to show total amount due as 0.

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We have a scenarios where Retiree can make overpayment lets say in the Month of January for couple of Months so that they are adjusted in their next billing cycles. However when the next billing is generated the previous months overpayment amounts (negative amounts) do not carryover to show total amount due as 0.

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