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Enrollment Override Event is not closing with the process

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edited May 2, 2022 7:16PM in Benefits 6 comments

Summary:

Hello,

I have assigned the Override life event with Process and evaluated the LE Using process only. I tried to close the Life event using close enrollment process but the process is not closing the LE. I have tried both close enrollment rules (On or after and Irrespective of end date).

Has anybody seen this issue before?


Thanks,

Ganesh

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21D

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