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AP Hold Action - Acknowledge Hold action — Cloud Customer Connect
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AP Hold Action - Acknowledge Hold action

Received Response


Is there a way to hide the 'Acknowledge Hold' action on the AP Hold notification?

Content (required):

We are about to launch the AP Holds workflow and realize that we may not want to have our users use the Acknowledge Hold action. We want them to 'Release Hold' only. Is there a way to hide that option?

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

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