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Generate a report for Incidents that are created manually

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Summary:

Hello Experts,

I there a way or a report that can determine how many incidents that are created manually ( meaning the agents/CRS created it themselves) and not coming from the mailbox? I hope somebody can help me thank you in advance. :)

Content (required): No. Of Incidents created per Agent/CSR or the whole details including Reference # , Date created, etc.


Version (include the version you are using, if applicable): 21C


Code Snippet (add any code snippets that support your topic, if applicable):

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