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Search functionality in customer portal is not working

in Reporting & Analytics for B2C Service 5 comments

Summary:

Search functionality is used to search the incidents on the customer portal. Incident reference number is not searching and also mid keyword from the subject line is searching.

Content (required):

Search functionality is used to search the incidents on the customer portal. Incident reference number is not searching and also mid keyword from the subject line is searching.

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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