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Promotion (Person Change) Event Not Triggering If Updated as 2nd HR Transaction or After same day — Cloud Customer Connect
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Promotion (Person Change) Event Not Triggering If Updated as 2nd HR Transaction or After same day

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edited Aug 8, 2022 11:25AM in Benefits 2 comments

Summary:

We have a situation where Promotion life event  (Person Change Cause) configured is not triggering if it is updated as 2nd HR transaction or after, for same day.

Content (required):

We have a situation where Promotion life event (Person Change Cause) configured is not triggering if it is updated as 2nd HR transaction or after on same day, but it does trigger the event if the promotion captured as single HR transaction.

Our business team, performs a multiple HR transaction to an employee whose management level either of 5,6,7, or 8 and moving to level either of 1,2,3 or 4 as follows which needs to be trigger the promotion life event:

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