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Re-optimize Routes with Zero Activities in Bucket — Cloud Customer Connect
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Re-optimize Routes with Zero Activities in Bucket

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Summary:

We want the routing plan to move activities from one resource to another resource if more efficient (eg less travel time)

Content (required):

We are looking to run routing plans once or twice an hour. We are aiming to reoptimize all jobs including activities already allocated to resources. We want the routing plan to move activities from one resource to another resource if more efficient (eg less travel time)

While trialling this we have noticed the routing plan does not run if there are zero activities sitting in the bucket (ie not allocated to a resource).

A couple of questions:

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