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How to quantify the amount of stops in a technician route. — Cloud Customer Connect
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How to quantify the amount of stops in a technician route.

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Summary:

If there is a route where the technician/field worker performs multiple tasks or even work orders in same location, how can we make those look like a single stop to dispatcher or in analytics reports.

Content (required):

In our use case, there are multiple activities in a single stop, some of them even with the same customer ID but they need to be separate due to the request of the customer.

Is there a way to quantify the amount of real stops that were performed during the route?

Version (include the version you are using, if applicable):

22B

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