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Activity Ordering — Cloud Customer Connect
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Activity Ordering

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Hi All,

We have a use case, when two activities are assigned to a technician on the same day, the first activity will be moved to the second position and the second activity that was created will appear on the first slot.

Is it not possible to order the activity which gets created first on the time view? followed by the second one.

We are working on an extension or automation for Activating Route, Start activity & End activity. This automation is failing, when there are two activities assigned to FSE on the same day. Through API call we are not able to identify the first activity to be picked.

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