Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
How to utilize Escalation Override Class in BPM or modify the values for Highest Approver Title LOV? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to utilize Escalation Override Class in BPM or modify the values for Highest Approver Title LOV?

Question
20
Views
0
Comments

Summary:

How to utilize Escalation Override Class in BPM or modify the values for Highest Approver Title LOV for BPM Escalation setups.

Content (required):

Hi Team. We are creating escalation rule for Invoice approval workflow and want to restrict the notification to flow upto CEO level. We are unable to utilize the Top Approver Title option since we are not using the seeded hierarchy.

Hence, can you please suggest how we can write custom code using Escalation Override Class since we are unable to find any documentation around the same? Also, please suggest if there is a way to get values from our custom job hierarchy in the drop down for Highest Approver Title.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!