How to utilize Escalation Override Class in BPM or modify the values for Highest Approver Title LOV?
How to utilize Escalation Override Class in BPM or modify the values for Highest Approver Title LOV for BPM Escalation setups.
Hi Team. We are creating escalation rule for Invoice approval workflow and want to restrict the notification to flow upto CEO level. We are unable to utilize the Top Approver Title option since we are not using the seeded hierarchy.
Hence, can you please suggest how we can write custom code using Escalation Override Class since we are unable to find any documentation around the same? Also, please suggest if there is a way to get values from our custom job hierarchy in the drop down for Highest Approver Title.