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Candidate Does Not Receive Offer Email if Job Application Began by SMS Text — Cloud Customer Connect
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Candidate Does Not Receive Offer Email if Job Application Began by SMS Text

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Summary:

We have several candidates who apply using their phone number which defaults the preferred communication method to SMS. Many don't receive the offer letter SMS text I have set-up on the Offer extended notification. Any recommendations outside of having the candidate update their preferred communication method or manually sending the offer letter to their email address.

Current texting vendor we use is Twilio.

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