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Trigger Journey task based on a response from a previous task is not working correctly

Accepted answer
edited Sep 25, 2022 6:09PM in Human Resources 2 comments


I am using TRIGGER JOURNEY TASKS BASED ON ACTIVATION CRITERIA option. I followed the documentation

and created a fast formula and an eligibility criteria based on it. This eligibility criteria is used in the second task, but the second task is getting assigned and available for the user even without response from first task.

Please find the attached screenshots of the journey task setup.

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