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SLT breach Alarms — Cloud Customer Connect
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SLT breach Alarms

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Summary:

Wanted to configure a SLT breach alarms in the Incident Summary Report.

Content (required):

Wanted to configure a SLT breach alarms in the Incident Summary Report. Like When incident reach 50% of time the incident should turn amber and if it reach 75% then it should turn Red color. Also, how do we deal with waiting time like waiting for customer inputs and from other third party vendors.

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