Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Variable Rates not recognizing the new rates for 2023 — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Variable Rates not recognizing the new rates for 2023

Received Response


We have existing variable rates attached to the standard rates. For 2023 we have updated the variable rates with session eff date 1/1/23, but when an Open LE is created the enrollment pages are still showing the 2022 rates.

Content (required):

I tried updating the standard/variable rates also from Integrated Spreadsheet, but no use.

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!