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How to handle Age Change and Open Enrollment Life Event on Same Day — Cloud Customer Connect
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How to handle Age Change and Open Enrollment Life Event on Same Day

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Summary:

We have a set of associates who have Open Enrollment and Age Change Life Events happening on the same effective date of 1/1/23. As Oracle cannot handle multiple life events on the same day. How can we evaluate these and make their enrollments go through?

Content (required):

Age Change Life Event and Open Enrollment Life Event Effective 1/1/23. Unable to Evaluate both of them on the same day

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

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