can we use staged dunning & collection strategy for customer visit/ call for predelinquent task
Summary:
can we use staged dunning (sending dunning letters through staged) & collection strategy for customer visit/ call (for predelinquent task) in same business unit. We dont want to send letters through strategy.
Content (required):
can we use staged dunning & collection strategy for customer visit/ call for predelinquent task in same business unit or not. we would like to send dunning letter based on staged . But would like to use collection strategy for customer visit or call for predelinquent task in same business unit. I know we can use dunning in one business unit & in other business unit we can use can collection strategy,
0