Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
B2B KM article deep link frames are not working OFSC integration — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

B2B KM article deep link frames are not working OFSC integration

Question
3
Views
0
Comments

Summary:

B2B KM article deep link frames are not working OFSC integration

Content (required):

Our Client is looking for following requirement on relational DB with article hierarchy. An article details should be embedded inside a main articles content section. So, that end user can view article contents of sub articles on opening main article. We want your response on feasibility to achieve this KM requirement in both B2B and OFSC.  

We workaround on this scenario in B2B KM using deep links of sub articles and framed article view page inside main article. For example: I tried to frame the article FAQ24 inside article content of FAQ20 using iframe properties. This is appearing as article view page inside FAQ20 content. But need to check on proper formatting and collapse/expand the sub article frame for better look and feel. PFB screenshot #1. When we open the main article FAQ20 in OFSC(integrated B2B KM), the frames are empty as the deep links referring to Oracle B2B site URL. PFB screenshot #2.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!