Confirm your identity as external candidate

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Hello everyone,

We're looking into improving the way external candidates need to confirm their identity.

And the 2 options that come into my mind would be:

• improving the notification content
• enabling sms communication.

But I do have some doubts whether:

• is it possible to make changes on this notification, just like in any other notification in Content Library?
• If we enable sms communication, can we communicate with the candidate on both sms and email? Can the recruiter choose?

Would anyone be willing to share their experience/attempt to solve this?

Thank you,

Ana

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