Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Can Update assigned journeys process update task performer? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can Update assigned journeys process update task performer?

Closed
12
Views
1
Comments
edited Jan 11, 2023 1:11PM in Human Resources 1 comment

Summary:

Can a task performer be updated automatically post checklist assignment via Update assigned Journeys scheduled process?

Content (required):

Hi all,

I am seeking advice regarding how our business might overcome issues with the current configuration for performer identification in oracle journeys.

Our business utilise lengthy onboarding checklist task. It is our understanding that task performer is determined at point of assignment unless set via offset days. In our experience however when assignment changes are made after checklist allocation, regardless of the offset days used, the task performer will not be updated with the information for the most recent assignment change.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!