You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started: AI Resources for Oracle Cloud HCM – Go Here

Progress with Redwood: Redwood Resources for Oracle Cloud HCM -  Go Here

Add Standard Coverage to Employees

Summary:

We have a requirement to add different schedules to different agents working across timezones. In the implementation guide we see the below line

But on the UI we dont see any option to select employees. When we select Customer we see only Country/Legal entity names in the Default Level Value.


Content (required):

Any idea of how we assign different schedules/coverages to Agents

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!