Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Add Standard Coverage to Employees
Summary:
We have a requirement to add different schedules to different agents working across timezones. In the implementation guide we see the below line
But on the UI we dont see any option to select employees. When we select Customer we see only Country/Legal entity names in the Default Level Value.
Content (required):
Any idea of how we assign different schedules/coverages to Agents
Version (include the version you are using, if applicable):
22C
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0