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What needs to be considered when enabling Ignore Participant after Go Live? — Cloud Customer Connect
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What needs to be considered when enabling Ignore Participant after Go Live?

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Summary:

We have been live for 2.5 years with expense reports routing to employee for approval when delegate enters report.

We are testing enabling Ignore Participant in ExpenseReportOwnerRuleSet (from 22C) - to bypass employee approval. For new expense reports, it is working as we expect and would like. However, existing reports are autorejecting with 'Rejected by Individual" .

Trying to determine steps we should consider before going live with this setting. Should existing reports be deleted and recreated? Thanks in advance for feedback. Appreciate any assistance here.

Best regards, Mary D

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