How can we fix the "Pay frequency - No value found" error code?

Summary:

Performance Evaluation Template Eligibility errors

Content (required):

We ran an eligibility batch process for 2023 for all of our staff but i have certain employees that are getting the below error code when we try to create a performance document for them.

Any solution would be greatly appreciated

Version (include the version you are using, if applicable): HCM 22C

Code Snippet (add any code snippets that support your topic, if applicable): none