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Extract or Print the Help Desk Request details
Summary:
Extract or Print the Help Desk Request details
Content (required):
We have a requirement to extract the complete history of the Help Desk request details including the HD Request details, communication that has happened via the HD request, Notes, internal communication, actions (tasks / appointments) and their outcomes, attachments etc.
Is it possible to build a smart action to print the entire HD request details? If not, can it be extracted via the BIP report?
Version (include the version you are using, if applicable):
22D
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
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