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Is there a way to bulk resend failed Outbound messages ? — Cloud Customer Connect
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Is there a way to bulk resend failed Outbound messages ?

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Summary:

Very frequently we are asked to reprocess work orders from OFS for which we go to Dashboards --> Messages Report --> Query for corresponding work order and its failed message, and click Resend to resend the information to interface, like the sample below.

We have several cases where our messages are failing with time out error. In such cases we are following the above steps and manually resending the messages.

Would like to check if there is a way we can process all these messages in bulk at once, as doing it one by one is time consuming and takes a lot of efforts.

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