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Difference between HR Help Desk Request and Internal Service Request

in Help Desk 4 comments

Summary:

Need help to understand how differently we can use the 'HR Help Desk Requests' and 'Internal Service Requests'

Content (required):

We are implementing NextGen Help Desk for case management along with normal help desk requests. Can anyone please share your inputs if we can use the 'HR Help Desk Requests' and 'Internal Service Requests' respectively?

Version (include the version you are using, if applicable):

22D

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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