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Please advise as to how and where upload an image for HCM Communicate purposes. We are on 22D.

Accepted answer


In HCM Communicate, while creating an email and an email template, how and where do we upload an image to be used within the email template. I am able to upload an image by using the Journey>Message>Upload background image and obtaining the url from the upload. I am also able use the url using the email designer. However, while sending a test email using this image url, the image does not display within the email. The image does display within the email designer. Is there a different place where images need to be uploaded?

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Uploaded screenshots of 1 - image upload via Journey, 2- use of image url in email template and 3-screenshot of Test email.

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