How to configure email notification for Lead assignment
When a lead is assigned to a sale rep an email notification to be sent to the sales rep regarding the lead assignment.
We have reviewed the standard oracle implementation guide and we see an option to add a notification with channel type as "ORA_SVC_BELL", which triggers a bell notification, similarly, we need the option to trigger an email notification when a lead is assigned to sales rep.
We have replaced channel type ORA_SVC_BELL with ORA_SVC_EMAIL but still, email notification is not getting triggered.
Version (include the version you are using, if applicable):