Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Payment Methods self-service page - can this be made more intuitive?

edited Feb 15, 2023 6:32AM in Payroll and Global Payroll Interface (GPI) 3 comments

Summary:

How to make Payment Methods a one-step process, to simplify employee experience

Content (required):

The Payment Methods self-service page currently requires 2-step process.

  1. First, add a bank account.
  2. Then add a payment method.

A "warning" comes up when an employee adds a bank account - reminding the employee to also add the payment method in the second step. However, just under 10% employees are still missing this second step.

To bring this process in line with other consumer-grade applications, is it possible to automatically complete the second step when the employee is adding the first bank account? Or make the page a 2-step flow, so that the employee knows that they cannot complete the transaction, until they have navigated to the second page to complete entering the Payment Method section as well?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!