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How to send new user account passowrd reset notification to Pending workers personal email? — Cloud Customer Connect
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How to send new user account passowrd reset notification to Pending workers personal email?

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Summary:

Hi All,

we are trying to send the password reset notification to the pending worker's personal email. we have tried the below methods but they didn't work. please let me know if you have any ideas.



Content (required):

  1. Changed profile option. ORA_PER_CHECKLIST_NOTIFY_HOME_EMAIL to 'Y' but it is only sending the checklist notifications not the password reset for the new user account.
  2. After creating the pending workers we need to manually change the email address in the user account to their personal email address. this will send the notification but after Converting to the employee we need to change the email address back to work email. this creates some manual effort and HR doesn't like to do it every time.

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