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Can we embed Intelligent Advisor interview into knowledge article

in Help Desk 2 comments

Summary:

Hi Team

Can we embed Intelligent Advisor interview into knowledge article

Content (required):

As per the oracle documentation, it says It is possible to embed Intelligent advisor interview in knowledge article. But I am not clear if it works for HR helpdesk. Can anyone please confirm if it is possible to embed IA interview in HR helpdesk knowledge article.

Note: We are enabling only HR helpdesk and not internal helpdesk.

Version (include the version you are using, if applicable):

23A

Code Snippet (add any code snippets that support your topic, if applicable):

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