Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

B2B WO Title from Maintenance Work Requirement

Summary:

B2B WO Title from Maintenance Work Requirement

Content (required):

B2B work orders are getting generated through ESS Job 'Create Service Work Orders for Preventive Maintenance' where the B2B WO Title comes from Work Definition Name from Maintenance Cloud which is a standard behavior. However, we have a requirement to pick the Maintenance Work Requirement name instead of Work Definition in B2B Title field. We have tried to achieve this through the trigger in B2B WO object but it doesn't work with the ESS job. It works when we manually update B2B WO from UI but not work with work order created through ESS job. Any idea/suggestion will be grateful.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!