Work Orders and Service Logistics
Discussion List
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No Option in Service Logistics "Manage Parts Requirement" to edit PartsOrder created from B2B ServicSummary: Hello, Field Service Administrator is able to view in Service Logistics "Manage Parts Requirement" the Parts Requirement requests raised in Fusion Service Work … -
Custom status for Work Orders in Fusion ServiceSummary: Hi, We want to add additional status values for Field service Workorders. What are the possible ways to have the new custom status values? ONe of the possible w…
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How to identify Custom Integration Code for Field Service Integration?Summary: We have a need to add custom statuses to the Field Service Work Order. After Field Service completes the work order, it should go through a Review Process. To a…
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Redwood:Is there any way to add new custom source to service address source on work order objectRequirement is to add one more new LOV for custom source to service address source field on work order object and based on LOV value we have to update service address. I… -
What is service profiles? How to use and create in CX?Summary: Hello Can any one explain about the service profiles object usage and How to create the service profiles in CX? Currently create option is not available for ser…
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Advanced filters on custom Dynamic choice list field is not filtering data in Redwood work order.Summary: We have created one custom DCL for address sites and included filters using bind variable in work order object. It's working as expected in ADF, but in redwood …
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How can we see financial costing transactions from Maintenance Work Order to CostingHi team, I need to understand how we can see financial transactions of costing interfaced from Maintenance Work Order to Costing, the current tasks provided by Oracle do…
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Idempotent issues during interface calls/fscmRestApi/resources/11.13.18.05/operationTransactions /fscmRestApi/resources/11.13.18.05/materialTransactions How can external systems avoid successfully synchronizin…
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Integrating Fusion field Service Work order attachment with OFSCSummary: We want to integrate Oracle Fusion Field Service work order attachments with Oracle Field Service Cloud (OFSC). Our call center team creates work orders and sha… -
Facing error while posting charges for the PM WOSummary: Hi All we are facing error while posting charges for the PM WO , AS per the Service Logistics profile setup cost org is defaulted on the technician inventory or…Ashu Rewri - Trinamix 22 views 2 comments 0 points Most recent by Ashu Rewri - Trinamix Service Logistics
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Automate addition of products to a product groupHi team, Is there any script that can be used to automate addition of products to a product group of a service catalog. A lot of items are being maintained by the custom…
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B2B Service and work order without asset and adding the asset details back processSummary: Greetings, We seek the best practice or process solution for the following scenario: When the call center service team receives a call from a customer requestin…
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How to create foldout panels for displaying Assets, Subscriptions, and CoveragesIn response to frequent requests, this article is specially crafted to aid system implementors. It focuses on a specific use case involving the display of installed base… -
When I create a field service work order from Fusion Service, I encounteran error.Summary: When I create a field service work order from Fusion Service, I encounter the following error: "The area for the work order wasn't found. Verify the values and …
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Need an API for Installed Base Asset SplitHi team, I need an API to split Installed Base Assets like the functionality of "Split all" we have in the UI for assets with Quantity > 1. Please confirm if anything is…
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Encountering an error on creation of Form template in Visual builderSummary: Unable to create a fom template in visual builder studio. Simply going to templates and create new template at the very fist point it says that this form layout…
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Steps to create a maintenance Work order in Fusion B2B as service Work Order and Service RequestSummary: If anyone have done the setup for creation of service Workorders and service requests from Maintenace Work Orders. I have executed the process "Create Service W…
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Is it possible to validate Indian Defense PAN/GST number using Validation Rule?We are validating the Normal PAN and GST number as per the GST/PAN number format provided by Government portal, Attaching PDF. But No information available for Defense P…
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How Maintenance Work Orders Transferred to Fusion service workorders without using Service LogisticsSummary: How Maintenance Work orders Transferred to Fusion Service workorders Without Using Service Logistics Content (please ensure you mask any confidential informatio…Siddharth Bhamare 12 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Unable to add resources to Internal Service request queuesSummary: I'm setting up internal help desk requests. I created a custom resource role and set the Usage to Service feature. I assigned this resource role and a resource … -
Creation of Redwood work Order and service request directly from AccountSummary: Can we create redwood service request and workorder directly from account page? Any idea please if anyone have done the same? Thanks,
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How to create a Expandable section on Fusion Service UI for REDwood work Orders via Visual BuilderSummary: I want to add a segment/fragment on the Work Order (WO) UI by utilizing the attributes defined for the WO. I tried a few options like creating a fragment and ad…
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View photo option on work order attachment ( redwood)Summary: Greetings, Currently, on the OFSC Work Order Next Gen UI, we are mapping photos from OFSC to B2B Work Orders. As a user, it would be highly beneficial to have a…
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Resolution due date on OFSC work orderSummary: In our implementation, we dont have the enterprise contract module and instead utilize subscription management. Currently, in defining SLAs for work in OFSC act…
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How to restrict standalone work order creation in Fusion Service?Summary: How we can control that user should not be able to create standalone work order n Fusion Service? Work Order must be created from Service Request page. Content …
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How to disable or remove cancel work order button from OFSC work order screen? ( redwood)Summary: How can we disable or remove the "Cancel Work Order" button from the OFSC work order screen in Fusion Service Redwood? Alternatively, is it possible to remove t…
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Work Order - Parts DetailsHi Team, In Work Order, we have part details tab. When work order status is Started / Suspended, Create Parts (+ Icon is disabled) how to enable this for work order stat…
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How is inventory Site is being programmed in the AR Standard invoice for Bill Only OrdersAuto Accounting Rule has Site with Standard Lines as Value Source. However, an item is configured with 3 Inventory Organizations- CSI (000), MX2 (402) and DSI (403) unde…Balakrishna Nyamala 1 view 0 comments 0 points Started by Balakrishna Nyamala Channel Revenue Management
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Default Work Order Search in Service Request TabSummary: Hi, Is there any way to change the default search on the Work Orders sub tab on Service Request to "All Work Orders" instead of "Open Work Orders": I couldn't f… -
Unable to create Work Order: Work Order Area is Grayed outSummary Unable to create Work Order: Work Order Area is Grayed outContent Hello Experts! We integrated B2B Service & Field Service. The configuration was a success howev…