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For Service Parts Orders with Zero Price enabled, the list price is not appearing

edited Oct 9, 2024 7:53AM in Fusion Service 3 comments

Hi Team,

We have activated several service activities with Zero Price enabled, as these correspond to warranty-type or full-service agreement activity codes. Please see the screenshot below where we have implemented the Zero Price feature.

For these activities, while creating the service parts requests, using the Parts Orders Tab in service request,

Even in price adjustment UI we were not able to see the list price for the particular item,

Please explain whether it is standard, how can we mitigate this.

Regards,

Sivabalaji

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