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Coverage error

Received Response
edited Mar 15, 2023 12:30PM in Benefits 3 comments


There was a problem running the participation evaluation process. The process failed because it didn't find a coverage value to calculate the coverage-multiple rule. This error occurred in the package ben_determine_coverage.main. If you're a benefits administrator, you need to review the coverage calculation setup.

The error is being caused by Coverage cal. not returning any value for a HSA Emp +1 plan/option.

All setup is present.

Coverage is defined as No standard value used.

2 VAPROs are attached to the base coverage for Age <55 and Age ≥55.

Seems like the Vapros are not returning any value. 

We have similar VAPRO attached for Emp only and Family option and i dont get any error there.

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