You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How do we stop the automatic Archive and Purge Journey Data ESS?

Closed
42
Views
1
Comments
edited Mar 27, 2023 5:50AM in Journeys 1 comment

Summary:

Cancel an auto-scheduled Archive and Purge Journey Data ESS process

Content (required):

Hi All,

We need the functionality to cancel/pause/stop/hold the auto-scheduled Archive and Purge Journey Data ESS process. When we are searching through the Scheduled Processes application - we are unable to do this. The "Put On Hold", "Cancel Process" and "Release Process" options are greyed out and unavailable for selection.

Does anyone have a solution for this?

Any information helps! Thank you!

Version (include the version you are using, if applicable):

22D/23A

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!