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Enterprise Onboarding journey gets triggered only with one step when the journey has multiple steps.

edited Mar 27, 2023 5:50AM in Journeys 5 comments


An enterprise onboarding journey is to be assigned automatically based on Add pending worker action. The journey has 2 enterprise onboarding steps, one associated with Add pending worker action (with Pre-hire steps) and another with Hire action. When the Journey gets allocated to Step 1 is assigned to the candidate but step 2 doesn't get assigned even when the Hire action becomes effective. This has worked in past for other clients.

Content (required): Enterprise onboarding step associated with Hire action does not get trigggred. Error on Console:

Version (include the version you are using, if applicable): 22 A

Code Snippet (add any code snippets that support your topic, if applicable):

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