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When Archive and Purge Journey Data ESS process - can we still access document records tied to them?

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edited Mar 27, 2023 5:50AM in Journeys 3 comments

Summary:

Archive and Purge Journey Data ESS

Document Records

Journeys Data

Content (required):

Hi All,

Reposting this here - Oracle closed out the discussion without answering the prompt. I will link the old discussion to this post as well.

Previous discussion had us reference this documentation: Archive and Purge Allocated Checklists and Assigned Journeys (oracle.com)

We have deemed that this does not answer the prompt - we need to know what "data" Oracle is referring to.

We typically have documents tied to checklists when we allocate them out to employees. When the Archive and Purge Journey Data ESS process runs against allocated checklists in the system, we know that the Journey data is archived and purged. However, are the document records that are associated to those allocated checklists archived and purged as well? Are "Journeys data" and "records data" considered two separate entities? Or is the "records data" the same data Oracle references when they archive and purge the "Journeys data"?

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