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Restricted access to SRs based on Legal Employer

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Summary:

Restricted access to SRs based on Legal Employer

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I have configured the 'Service Assignment Rules' based on Legal Entity and Category. Hence the Help Desk Manager should be able to access the SRs assigned to their Queue where they or their subordinates are member of that Queue. However the manager is able to view all the SR's from different Queues.

Next Gen Human Resource Help Desk Manager role has been copied and created a new role and add the Data Security Policy as follows. However the manager is able to access all SR's irrespective of Queue rules.

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