Milestones are not visible to SR
I have created availability and exceptions using subscription management, and even Milestones are defined as the first response and resolution metrics, the process has been scheduled too but can't see once SR is created, we don't see any milestones assigned to SR.
Version (include the version you are using, if applicable):
Classic helpdesk 23A
Code Snippet (add any code snippets that support your topic, if applicable):