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Evaluating Global Transfer Life Event – This goes to processed and closed status. — Cloud Customer Connect
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Evaluating Global Transfer Life Event – This goes to processed and closed status.

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Summary:

Hello,

We’re facing an issue concerning the life event Global Transfer. When the life event is being evaluated, it goes directly under processed and closed status.

Please refer to attached document to have a better understanding of the setup.


Can someone advise on how to resolve this issue.

Also please note; that our program does not have any eligibility criteria defined.

Thanks and Regards

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