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Is it possible to add additional fields fields in SR page without VBCS

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in Help Desk 11 comments

Summary:

We would like to add few additional fields on Service Request page. Is it possible to add additional fields fields in SR page without VBCS?

Content (required):

We could not find any descriptive flexfields for NextGen Help Desk. Could anyone please confirm if it is possible to add additional fields without using VBCS?

Version (include the version you are using, if applicable):

23A

Code Snippet (add any code snippets that support your topic, if applicable):

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