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Oracle Cloud Expenses not importing to AP, stuck with status Ready for Payment Processing

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Summary:

Credit card transactions imported into Oracle cloud expenses related to August 2022, created a report with these transactions but unable to import to AP.

Content (required):

Auditor ran the program "Process Expense Reimbursements and Cash Advances" and getting the below error

EXCEPTION: Get the HR defaulted Employee CCID, ORA-01403: no data found

EXCEPTION Trace: ORA-06512: at "FUSION.EXM_CREDIT_CARD_UTILS", line 1525

12-04-2023 00:06:20: The account doesn't exist. Verify the account in your general ledger.

12-04-2023 00:06:20: Expense report {EXPENSE_REPORT_NUM} couldn't be validated.

Followed Doc ID 2523971.1 but nothing work out

Version (include the version you are using, if applicable):

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