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Is there a way to increase the allowed character limit in Help Desk responses?

Accepted answer
edited Apr 14, 2023 2:19PM in Help Desk 3 comments


When responding to Help Desk tickets, it seems that we cannot type more than 1000 characters in a response. We are wondering if this character limit can be increased.

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Can anyone advise if the 1000 character limit can be increased within Help Desk responses?

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Code Snippet (add any code snippets that support your topic, if applicable):

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