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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Is there a way to increase the allowed character limit in Help Desk responses?
Summary:
When responding to Help Desk tickets, it seems that we cannot type more than 1000 characters in a response. We are wondering if this character limit can be increased.
Content (required):
Can anyone advise if the 1000 character limit can be increased within Help Desk responses?
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
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