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Ability to change plan option automatically in loss of eligibility event
Summary:
Content (required):
Hi all,
We have an event detection that posts 'loss of eligibility' when a dependent reaches the age of 26. We want to see where the plan option should change automatically.
For example employee selects family option to cover spouse and 1 child. When age out happens the child drops coverage, but family coverage is still elected. We want to see that the option automatically goes to Employee+Spouse option without manual intervention.
I have wrote a fast formula but it is not triggering the above mentioned conditions. Can anyone help? Thanks in advance.
Formula Type: PostElection Edit
Version (include the version you are using, if applicable):
2