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Direct Reports Not Showing in the Explore Tab Page of Journeys

edited May 3, 2023 2:29PM in Journeys 2 comments


List of the direct reports of a manager on the explore tab page is not reflecting whenever a managerial user is assigning a journey but on the "Assigned Journey" page, all direct reports with assigned journeys are reflecting.

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On the explore tab page, all direct reports of a manager is not showing when assigning a journey. This one used to work before, we already ran the "Refresh Manager Hierarchy" process, added different privileges, other duty roles that must be added but none did work.

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