Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
How to automatically synchronize new products added to Inventory Product Master in Oracle CX Sales? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to automatically synchronize new products added to Inventory Product Master in Oracle CX Sales?

Received Response
42
Views
2
Comments
in Sales 2 comments

Summary:

Whenever a new item enters to the Item Master Organization in Inventory, this two following processes can be automatically scheduled to synchronize the new items for CX:

a. Refresh Denormalized Product Catalog Table for BI

b. Import Sales Products from PIM Data Hub

Nonetheless, there is a manual activity after that:

For the new products entries on Inventory, they have to import "manually" that new products on the "CX Product Catalog" (inside the Manage Product Groups Task), in order to see and use them for the opportunities.

Is there any automatic process that synchronize this last activity?

Version (include the version you are using, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!